At NetForge Hosting, we offer a 3-day money-back guarantee for new customers. If you're not satisfied with your server within this 3-day period, you can request a full refund. Please note that the refund policy applies only to certain plans and excludes additional services like domain registrations or non-refundable fees. If you encounter any issues or need assistance before the refund period ends, our support team is happy to help resolve them. For more details or to request a refund, please contact us via live chat or open a support ticket.

Absolutely! At NetForge Hosting, we make it easy for you to upgrade or change your hosting plan whenever you need. Whether you need more resources, additional features, or a different plan altogether, our team can assist you with the process. You can request an upgrade or plan change through our customer support channels—just reach out via live chat or open a support ticket, and we’ll help you make the transition smoothly!

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We understand how important it is to get started quickly! Most of our services are set up instantly or within 10 minutes. If your order hasn’t arrived yet, please ensure that you've completed all necessary steps during the checkout process. If it’s been longer than expected, please reach out to us via live chat or open a support ticket. Our team will quickly investigate and get your order sorted out as soon as possible!